Our Travel Tools Are Ready for the Future. You’ll Be, Too.

As a travel leader, you’ve adapted to plenty in recent years – evolving content channels, shifting regulations, rising costs and, of course, rising demands from your travellers. So have we. The change and its pace are unlikely to let up in the future. We’re ready for it. 

Our new eBook, Leading the Charge, Leading the Change in Travel Management, looks at how we’re modernising the solutions and extensions of our travel platform to provide the consumer-like experience that travelers want and that travel managers require to juggle responsibilities ranging from to cost and compliance to flexibility and sustainability. 

Powering the Future of Travel Management

Learn how focuses on innovation, controls and compliance, and strategic leadership make SAP Concur an industry T&E leader and help businesses become future-ready.

Get the eBook

The SAP Concur platform is driven by commitments to innovation, controls and compliance, and strategic leadership. With the only truly integrated T&E platform, customers access the largest online booking tool (Concur Travel), unmatched travel content options, integrations with over 700 partners and their apps, and a provider that meets the complex needs of over 50,000 customers globally. 

Committed to Innovation 

You know the challenge – the proliferation and fragmentation of travel content – and may personally experience one of its primary drivers: the desire to book, fly, and stay how and where you want. That doesn’t minimise the potential losses of control and visibility as employees move away from traditional booking tools. Suppliers, too, provide incentives for the shift. 

We’ve made multiple changes to the Concur Travel booking experience that are designed to give travellers a reason to stay while also providing the flexibility and options they seek: 

• Car rentals feature enhanced content from providers, localised options, sustainability details, and supplier rate comparisons that include ancillaries. 

• Hotels feature additional options for sourcing and sorting content from custom providers, improved imagery and filtering options, and clearer pricing data. 

• Air includes better connectivity that ensures full content access (including GDS, NDC, EDIFACT and aggregators), wider product selection and comparisons, new combined schedule/product comparisons with amenities, and policy-compliant options based on user booking patterns and loyalty affiliations. 

• Rail offers broader domestic and international content, better display of fare conditions, and a new approach to travel in EMEA focused on preferred and sustainable types of transport. 

Delivering Control and Compliance 

As the new booking experience brings greater options and flexibility, we’ve also improved the technology, solutions, and extensions that help ensure spending and employees stay policy compliant. 

• Artificial intelligence (AI) and machine learning are at work across the platform to identify booking patterns and spot potential fraud and policy violations. And our AI assistant, Joule, personalises flight recommendations based on traveller preferences, booking habits, and more. 

• Request Assistant uses generative AI to give employees cost estimates for trips, meaning they no longer have to separately hunt down costs for flights, hotels, and other essentials. 

• ExpenseIt uses AI to analyse and itemise hotel folios, allowing travelers to just drop the info into Concur Expense instead of spending time fixing mistakes. 

• New virtual card payments for hotel let you put more controls in place, resulting better spending protections and visibility and a simplified process for travellers. 

Empowering Strategic Leadership 

With improved solutions and the integration of Concur Travel and Concur Expense into one seamless platform, travel leaders can capture and analyse all travel transaction data through reporting tools and ready-to-use dashboards. You’ll see whether policies are working, uncover savings, see how suppliers are performing and be able to calculate ROI on trips. 

In addition, you can provide services and options that make life easier for travellers while meeting the needs of the company.  

• TripIt Pro Risk alerts give timely notifications of airline and airport disruptions, helping flyers beat the rush to rebook and make other adjustments to get them home. 

• Booking information flows into Concur Expense to minimise time spent on expense reports, while travellers can use TripIt to sync with Microsoft 365 and share reservations on Microsoft Teams. 

• Sustainability is fostered by guiding travellers to greener choices and dashboards of carbon emissions. 

Learn More about How We’re Changing 

Read the eBook to explore further how SAP Concur solutions are evolving so that travel programs can not only meet needs of your travellers and business today but also be ready to adapt to whatever the future brings.