SAP Concur: A Vision for the Future of Travel and Expense Management

At SAP Concur, we have a vision for the future of travel and expense management – and it doesn’t include writing expense reports, understanding compliance policies, or sacrificing your personal preferences every time you need to book business travel. Mundane and time-consuming tasks distract employees from doing what they were hired to do. Instead, we see a world where these tasks practically manage themselves, freeing up your employees to focus on what matters most to them – and to you.  

SAP Concur Fusion: Insights for Informed Business Decisions 

At our premier customer event, SAP Concur Fusion, we shared an aspirational video that picks up where Etosha Thurman, our Chief Marketing & Solutions Officer, Intelligent Spend and Business Network left off at last year’s event when she first announced the vision that would guide our future priorities and product innovations. The video paints a picture of SAP Concur solutions managing tedious tasks, anticipating needs, and offering insights to deliver more personalised recommendations and enable more informed business decisions.

The Role of Generative AI and Machine Learning Tools in Travel and Expense Data 

We’re committed to developing solutions that are intelligent, predictive, instinctive, and maybe most importantly, continuously learning. And because SAP Concur is one of the largest aggregators of travel and expense data, our generative AI and machine learning tools have more data to harness and learn from to improve business efficiencies, corporate compliance, and employee satisfaction.  

What Does This Mean for Business Decision Makers?  

We see a future where business decision-makers have access to timely data insights that help maximise budgets, minimise risks, and ensure employees are only offered in-policy travel options and solutions to guide their spending decisions before they commit to a purchase.  

What Does This Mean for Business Travellers?  

We see a future where business travellers will be able to use any booking tool to select a favorite travel supplier and get recommendations based on their personal preferences, beyond a window or aisle seat. Today’s travellers want more than just the right seat, they want ways to reduce or offset their carbon footprint with options that prioritise sustainable practices. They need safety information about their destination and recommendations that support diversity and gender inclusivity. And when they return from travelling, they want that expense report to write itself! 

SAP Concur’s Vision for the Future of Travel and Expense Management 

SAP Concur has a clear vision for the future… to create a world where travel and expenses practically manage themselves. With the help of technology, that’s a promise we intend to keep.