Concur Advanced Care
Get support from a specialist and take full advantage of your SAP Concur solutions.
Make the most of your investment
Make the most of your investment
Investing in SAP Concur solutions is a big step forward for any business. With Concur Advanced Care, your business can take this investment even further with consultants who understand your business and grow with your needs.
- Have a single point of contact for expert advice
- Get help on system updates, monthly releases, new features, and more
- Learn best practices and tailor them to your business
Save time and make life easier for your employees
Save time and make life easier for your employees
Concur Advanced Care allows your employees to say goodbye to time-consuming administrative tasks and focus on more important matters. All of which leads to greater efficiency, more productivity, and a better employee experience (EX).
Where to turn if you don’t have Concur Advanced Care
Where to turn if you don’t have Concur Advanced Care
If your company didn’t purchase Concur Advanced Care, internal support is often provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. For information about other SAP Concur support options, check out our user support page.
SAP Concur support product suite
Learn about other SAP Concur support products and find the right one for your business.
User Support Desk
24/7 support from SAP Concur experts
Solutions for your specific system configurations
Support in multiple languages
Custom reporting and updates on KPIs
Service Assistant (SMB only)
Product help from coaches
Assistance with configuration requests
Recommendations on feature adoption
Group release notes call
Concur Essential Care
Access to one or more consultants
Assistance with configuration requests
Recommendations on feature adoption
Group release notes call
Concur Select Care
Designated select care manager
Enhanced contractual SLAs
24/7 crisis support
Annual onsite interactive site workshop
Job monitoring
Product roadmap review
Monthly release notes consultation
Success plan, scorecard, KPI monitoring, issue log
Contact us to learn more about SAP Concur solutions
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