The Australian Maritime Safety Authority (AMSA) is the national agency responsible for promoting safety on Australian waterways, combatting ship-sourced pollution, and leading search and rescue efforts for vessels in distress.
At AMSA, decades-old legacy systems offered little opportunity for automation, so processes—from expense creation, to invoice reconciliation, to tracking down approvals—were all highly manual.
With the implementation of SAP Concur solutions by Xaana.ai, AMSA was able to move from fragmented, Stone Age processes to a modern, connected, digitised workflow that gives more control, more efficiency, enterprise-class security, and makes life easier for their employees.
“We’ve seen a definite improvement in terms of timing and turnaround for expenses and credit card acquittals. For example, if an employee spends $200 today out of pocket , that person can be reimbursed in about two days. It used to take a week or two.”
-Shima Shamloo
Senior Advisor- Treasury and Automation, Corporate Finance
AMSA