Fonterra Co-operative Group
Fonterra standardises expense management on a global scale
Fonterra is a multinational dairy co-operative based in New Zealand, and is one of the world’s largest exporters of dairy products.
When Fonterra’s existing T&E solution provider announced plans to discontinue its service, it presented the team with an opportunity to reassess and upgrade its expense management systems. Fonterra aimed to find a solution that would integrate smoothly with its existing ERP systems, unifying and automating expense handling across its worldwide operations.
Fonterra has seen a positive change in overall compliance since bringing on SAP Concur, with key metrics such as uncoded and unapproved items being addressed in a shorter time period. Fonterra’s average approval time is now 2.8 days, compared with 30 – 35 days previously.
SAP Concur Expense has revolutionised our financial processes, offering us unparalleled efficiency and accuracy in handling transactions.
— Angela Dowman, GM Account Services, Fonterra Co-operative Group Ltd
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