Often, your company’s IT department is most visible in its tactical role — helping employees use technology to get their jobs done. But it is IT’s strategic role that directly affects how well your organisation uses technology to support your business goals. IT strategists look forward, addressing questions like: What’s next? How can new technology help our business? And how can it improve the daily lives of employees?
In this episode of the SAP Concur Conversations podcast, Jeanne Dion, Vice President of the Value Experience team at SAP Concur, chats with Joaquín Buscarons, IT enterprise architect at ESTEVE, about the strategic role of IT in enhancing Travel & Expense (T&E) management. Together, they explore how IT’s strategic vision integrates emerging technologies like AI and cloud computing into T&E systems, boosting efficiency and compliance. They discuss the importance of choosing technologies that align with a company’s growth strategy and how the right IT strategy can support transformation and expansion goals, and enhance efficiency, safety, and performance while being scalable.