SAP Concur commissioned Forrester Consulting to explore the connection between employees’ interactions with travel, expense, and invoice management solutions and a company’s overall EX.
Forrester conducted an online survey with Finance, IT, and HR decision makers responsible for corporate-level technology investments at Australian enterprises. We found that as EX becomes a critical driver of business success, firms must focus on optimising the process and tools which impact employees’ daily activities of travel, expense, and invoice management.
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