A new era of business travellers is upon us, and they don’t play by the same rules as the generations before them. With Gen Z on track to comprise roughly 30% of the workforce by 2030, bringing with them an entirely different set of expectations, businesses must be prepared to evolve the employee experience to meet these new expectations that aren’t just anticipated — they’re inevitable.
How can organisations evolve their travel and expense (T&E) program from a recovery state to one of resilience and adaptability for these next generations as they enter, and will soon dominate, the workforce? Find out in this episode of the SAP Concur Conversations podcast as thirty-year travel industry expert and resident thought leader, Ralph Colunga, breaks down how businesses can ready themselves for the next era of business travellers — and why they should.