Understanding Business Travellers in Australia and New Zealand (Wakefield research insights)

SAP Concur presents compelling new research on business travellers in Australia and New Zealand, highlighting critical issues impacting their professional journeys: 

• Career Importance vs. Flexibility: 67% of ANZ business travellers view travel as crucial for career advancement, yet 91% have experienced reduced flexibility, such as limitations on remote work during personal trips. 

• Impact of Cost-Cutting Measures: Despite valuing flexibility, 45% believe their companies prioritise cost-cutting over their need for flexible travel options. 

• Navigating Travel Challenges: 88% have had to take unexpected actions due to travel disruptions, with 40% having to cancel or reschedule meetings. 

• AI in Travel: While 95% are open to AI-enabled travel booking options, only 4% currently use them, emphasising the need for company-provided support and data protection assurances. 

• Equality Concerns: A significant 65% feel they don't always have the same travel opportunities as colleagues, citing factors like seniority, age, or location disparities. 

• Sustainability and Flexibility: Despite sustainability initiatives, 32% see their companies prioritising sustainable travel over flexibility or cost-cutting, yet face challenges due to budget constraints.